Grant, Gino and Hofmann’s 2011 research found that less-extraverted leaders got better results from proactive teams—not because they adopted more employee ideas, but because...
The Complex Dynamics of Leadership Qualities and Team Performance
The qualities that make someone appear to be a leader are not always the same qualities...
Psychology says people who feel invisible after 70 aren’t experiencing the world accurately — they are often experiencing, for the first time, what it...
Understanding the Invisible Experience of Aging
There is a man on my floor who waters the corridor plants nobody asked him to water. He is...
Psychology suggests people who browse social media but never post or comment aren’t usually passive—they found out early that being seen and being known...
The Quiet Majority: Understanding the Lurkers Among Us
A man in my building confided last month that he had read everything I’d published but never...
Research suggests we file the strangers we deal with under the job independently of the person — in a Yale reading experiment, readers took...
How Job Titles Shape Our Expectations in Everyday Interactions
Imagine reading the sentence: “I need this truck moved, you’re making me late for work.” This...
A 2014 analysis by time-tracking app DeskTime found that its top-rated 10% of computer users typically worked in 52-minute stretches followed by 17 minutes...
The 52/17 Work-Break Pattern: What DeskTime’s Data Really Shows
Fifty-two minutes of focused work followed by 17 minutes away from the screen has captured attention...